Official opening of Bac Giang 4S Service Center, Expanding Integrated Service Network

On September 18, 2026, Vietnam Machine Investment and Development Joint Stock Company (VIMID – HOSE: VVS) officially inaugurated the 4S Service Center of VIMID Bac Giang. As the first VIMID branch to commence operations under the new 4S-standard model, this marks a significant milestone in VIMID’s strategy to expand nationwide network and strengthen after-sales service capabilities through a more integrated, specialized and comprehensive service offering.

Inaugurating the VIMID Bac Giang 4S Service Center – A Milestone in VIMID’s Growth Strategy and Commitment to Higher Service Standards

On September 18, 2026, the grand opening ceremony of the Bac Giang 4S Service Center, the newly established Bac Giang branch of VIMID, was successfully held in Bac Ninh City. The event marked a new chapter in VIMID’s network expansion and its ongoing efforts to enhance customer service capabilities.

The ceremony was attended by members of VIMID’s management team, SINOTRUK’s leadership, representatives of the Bac Giang International Logistics Center, and representatives of VIMID’s corporate partners and strategic suppliers, including Weichai, Yunli, Sunhunk, Fushi Liuzhou, Luka and Chailease International. Representatives from banking, finance and insurance institutions, truck body manufacturing and vehicle conversion partners, transportation service providers, as well as numerous valued customers and business partners of VIMID, also joined the event.

The opening of the Bac Giang 4S Service Center represents far more than an expansion of VIMID’s branch network. Developed under the company’s new 4S model, the center is designed as an integrated service hub where customers can access a comprehensive range of offerings at a single location, from commercial vehicles and genuine spare parts to repair services and specialized after-sales support, all delivered within a standardized service environment.

Key Strengths of the VIMID Bac Giang 4S Service Center

Located within the Bac Giang International Logistics Center, a modern logistics hub strategically positioned along major transportation corridors connecting industrial production zones with seaports, border gates and international freight routes, the VIMID Bac Giang 4S Service Center offers convenient access for manufacturing enterprises, logistics companies, transport operators and professional drivers operating in the area and neighboring provinces and cities.

Built on a comprehensively planned site, the center integrates multiple functions, including product display, vehicle consultation, vehicle storage, genuine spare parts warehousing, warranty services, maintenance, repair and technical support. This integrated model enables VIMID to deliver comprehensive solutions throughout the vehicle lifecycle, helping customers manage their transportation operations more efficiently.

One of the center’s key advantages is its expanded vehicle storage facilities and larger genuine spare parts warehouse. Combined with its strategic location within the Bac Giang International Logistics Center, these facilities enable the center to serve customers directly in the surrounding area while also supporting the receipt, storage and distribution of vehicles and spare parts to other branches, authorized dealers and customers across multiple locations.

Introducing customers to SINOTRUK’s comprehensive vehicle lifecycle solutions.

A particularly important feature of the center is SINOTRUK Academy, an international-standard training center established by SINOTRUK Group and located within the facility. It provides a dedicated platform for direct training and technology transfer between SINOTRUK and VIMID, helping strengthen workforce capabilities, standardize service quality and address the increasingly demanding requirements of the commercial vehicle market.

With its expanded scale, upgraded infrastructure, advanced technologies and enhanced operating standards, the center brings a broader range of customer requirements together within a unified service network. This integrated approach is designed to improve service quality, streamline access to technical support and deliver a more seamless customer experience.

Customers explore the facilities and training environment at SINOTRUK Academy.

Introducing New Energy Vehicles to Accelerate the Green Transition in Transportation

The opening event featured an exhibition of more than 20 vehicle models, including the latest SINOTRUK trucks officially imported and distributed by VIMID in Vietnam. The lineup covered a broad range of commercial vehicles, from cargo trucks and medium- and heavy-duty trucks to tractor trucks and semi-trailers. Of particular note were SINOTRUK’s newly launched light-duty trucks, which VIMID has officially introduced to the Vietnamese market, further expanding its ability to serve the diverse operational requirements of domestic transport businesses.

The event also introduced customers to three next-generation electric vehicles: the G7 electric tractor truck, the TX electric tractor truck and a specialized electric terminal tractor designed for port operations. These additions further expand VIMID and SINOTRUK’s portfolio of new energy vehicles in Vietnam, demonstrating VIMID’s proactive role in advancing the green transition of the transportation industry.

Introducing the latest SINOTRUK models, light-duty trucks and a new generation of new energy vehicles.

Beyond bringing greener vehicles to the Vietnamese market, VIMID is developing an integrated platform to support businesses throughout their green transition. This approach encompasses the supply of new energy vehicles, technical services, infrastructure, spare parts and after-sales support throughout the operational life of each vehicle.

Within this broader strategy, the Bac Giang 4S Service Center is envisioned as an important regional hub through which VIMID can bring green transportation products and solutions closer to businesses in northern Vietnam. The center is expected to contribute to the development of the supporting infrastructure and service network required for the wider adoption and operation of new energy vehicles.

At the event, VIMID also announced a customer appreciation program for customers who have placed their trust in the company’s products and services. The program expresses VIMID’s sincere gratitude for their continued support while reaffirming its commitment to standing alongside customers throughout the entire vehicle ownership and operating journey—from the initial purchase to the ongoing use, deployment and maintenance of their vehicles.

Customer appreciation program at VIMID Bac Giang.

VIMID’s Commitment to Raising Service Standards and Creating Sustainable Value

Speaking at the event, representative of VIMID stated:

“The launch of the VIMID Bac Giang 4S Service Center marks another step forward in upgrading and standardizing our service network, while building the capabilities required to support new generations of vehicles and emerging transportation technologies in the future. Moving forward, VIMID will continue investing in people, technology, infrastructure and service capabilities, while strengthening our cooperation with SINOTRUK to bring the latest products, technologies and service standards to Vietnamese customers.”

Mr. Bao Jing Wen, General Director of SINOTRUK in Vietnam, shared:

“VIMID is SINOTRUK’s official authorized dealer in Vietnam. Over the years, supported by an extensive nationwide sales and service network and a team of professional technicians, VIMID has delivered comprehensive solutions to HOWO truck customers, earning widespread trust and a strong reputation within Vietnam’s transportation industry. The launch of the VIMID Bac Giang 4S Service Center will bring SINOTRUK’s high-quality products and VIMID’s localized services closer to customers, providing transportation businesses in Bac Giang and neighboring areas with more convenient, professional and efficient integrated solutions.”

Mr. Bao Jing Wen also expressed confidence in the future of the partnership:

“Looking ahead, we are confident that SINOTRUK and VIMID will continue to deepen our cooperation, continuously improve product and service quality, and work alongside our valued customers to grow together and build a mutually beneficial future.”

The opening of the VIMID Bac Giang 4S Service Center represents a further step in VIMID’s long-term strategy to expand its nationwide presence and enhance the quality of its after-sales service network. As the center begins operations, it is expected to become an important regional hub in northern Vietnam, bringing together vehicle products, genuine spare parts, technical services, training and customer support within an integrated service ecosystem.

An overview of the VIMID Bac Giang 4S Service Center.

In the next phase of development, VIMID will continue expanding its nationwide network to more than 30 service centers and authorized dealers, progressively advancing its goal of establishing a comprehensive service network with one service station every 100 kilometers. This network is designed to help customers access vehicle sales, warranty, maintenance, repair and genuine spare parts services more quickly and conveniently.

Building on an increasingly comprehensive nationwide network, VIMID remains committed to continuously improving product and service quality and supporting customers over the long term. By helping customers optimize vehicle utilization and improve operating efficiency throughout the vehicle lifecycle, the company aims to create greater value for customers and partners while contributing to higher service standards and the professional, sustainable development of Vietnam’s freight transportation industry.

A Look Back at the Opening Ceremony: